Frequently Asked Questions
Everything you need to know about our natural beauty essentials.
Are your products truly 100% natural?
Yes, we pride ourselves on using only plant-based, organic ingredients. Every product is free from synthetic fragrances, parabens, and sulfates to ensure the highest quality for your skin.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the unused portion for a full refund or exchange.
Do you test your beauty products on animals?
Absolutely not. Naturalistic Products is a strictly cruelty-free brand. We do not test on animals at any stage of product development, nor do we work with suppliers who do.
Can I track my shipment?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.